One Time Password

Registering for SMS One-Time-Password (OTP)

A one-time passcode (OTP) is a single use passcode for only one CDF Online process or activity. We will send you a SMS OTP to your mobile phone number we have on our records, to confirm certain CDF Online actions.

Do not disclose this code to anyone, even if asked by someone purporting to be from CDF. Simply enter the code to complete your desired action.

SMS OTP is an example of multi-factor authentication which can provide an-additional layer of security.

1st factor – Something you know
Your username and password are the first-factor, or first layer, of authentication used to confirm your identity online.

2nd factor – Something you have
The second-factor is an additional authentication layer. A one-time password sent to your mobile phone provides this additional layer and may be requested to verify a range of online activities.

How to register your mobile device for One-Time Password (OTP)

Log into CDF Online at https://www.cdfwollongong.org.au

1. CDF Online homepage, select the ‘Settings’ tab. Followed by the ‘Setup Security Options’ tab

2. To begin the mobile device registration, click on the ‘request’ sub-tab. Your mobile number will automatically be displayed.

3. Confirm your SMS OTP request by entering your password to complete the process.


Your mobile device is successfully registered.

Frequently Asked Questions

Who Should Register for OTP?

  • If there are more than one user of CDF Online that has FULL ACCESS only, then All users need to register for One Time Password.
  • If only one of the multiple users registers for One Time Password, then the layer of protection isn’t there. It won’t register access for the one user alone.

Data Entry Users Registering

  • At this stage any users that have Data Entry access only are unable to register for OTP. This is being worked on at the moment.

Why Should I Register for OTP?

  • Improve the online security of your CDF account.
  • Add an additional layer of protection against fraudsters and hackers.